Hello.
You've probably been there. I know I have. It can be disconcerting when you receive feedback that is unclear, or you don't know where it's coming from. And if there is any "charge" to the message coming from the other person, whether it be anger or disdain, or a sense of "guilty until proven innocent," that takes the situation to another level altogether.
In this video (< 4 minutes) you'll find 3 of my tips to help you navigate receving feedback "inexpertly delivered" so you can maintain your composure and transform the discussion into something constructive.